Privacy Policy

NOVANL respects the privacy of all users of its site and ensures that the personal information you provide us is always treated confidentially. We only use your information to fulfill the services you have requested.

Collection and Use of Information

We appreciate the trust you place in us and will do everything we can to protect your personal information. Personal information will only be used for the services you entrust to us.

NOVANL uses cookies and other technologies to enhance your online experience and understand how you use the site, so we can improve the quality of our services. These technologies may also be used to display various advertisements. Advertising networks (such as Google Adsense) advertising on this site may place cookies on your PC or use web beacons to collect information. NOVANL does not have access to or control over these cookies used by advertising networks.

You should consult the privacy policies of these third parties for more detailed information on their practices, as well as for instructions on how to opt out of certain practices. NOVANL's privacy policy does not apply to them, as we have no control over the activities of these other advertisers or websites.

When you visit our website or use some of our services, our servers automatically store information such as URL, IP address, browser type and language, and the date and time of your visit. If you want to disable cookies, you can do so through your browser. More detailed information on managing cookies with specific web browsers can be found on the respective browser's websites.

What Personal Data Do We Collect?

At NOVANL, we understand that your privacy is important. Therefore, we only collect the necessary personal data to better serve you. By "personal data" we mean any information related to an identified or identifiable person. This includes data that can directly or indirectly identify someone. The personal data we collect from you includes:

- Your name, address, and place of residence
- Your email address
- Your phone number
- Information about your purchases and the use of our website

How Do We Use Your Personal Data?

At NOVANL, we value your privacy and use your personal data solely for specific purposes:

-Communication and Marketing
-Personalization of Your Experience

With Whom Do We Share Your Personal Data?

We share your personal data with the following parties:

-Our Service Providers: To provide our services, we work with various service providers such as hosting providers, mail-order companies, and marketing service providers. These parties assist us in performing our services and optimizing our marketing campaigns.

-Advertisement Partners such as TikTok, Meta, and Snapchat: We share data with advertising platforms such as TikTok, Meta, and Snapchat to maximize the effectiveness of our ads. These platforms use advanced data analytics to collect information about user interactions on our site, helping us improve our ad campaigns and optimize your user experience. By using our site, you consent to sharing your data with these platforms and their partners. The shared information includes user interactions, browser information, and other relevant statistics used to improve ad targeting, create custom audiences, and measure campaign performance.

Data Retention Period

We will retain your personal data for as long as necessary for the purposes for which it was collected, unless laws or regulations require us to retain this data for a shorter or longer period. The retention periods are as follows:

-Account Information: We retain your account information for as long as you have an account with us. If your account remains inactive for a period of 5 years, you will receive a reminder asking if you wish to retain your account. If you do not respond to this reminder, your account will be deleted.

-Website Usage: Data related to your activities on our website is retained for a period of 5 years.

User Rights and Control

You have the right to access, correct, or delete your personal data that we hold. To exercise these rights, you can contact us via info@novanl.nl.